On 29th September 2022, ACCA students from the Strategic Professional level visited the Sipradi Head Office at Naikap.

Housing a state-of-the-art training facility, call centre, and workshop - students got the privilege of experiencing the day-to-day operations of the facilities and gained an insight into the vision and mission of the company.  

The day began at 11:00 when the students arrived at the Sipradi Facility and met with the Head of Business Strategy, Mr Suman Sitaula. He led the orientation and spoke to them about the Sipradi Group of industries and the different services that their subsidiaries provide.  He also explained his role at the company and answered queries regarding the overall functioning of the various facilities at Naikap.

After the short presentation, students then visited the Sipradi Call Centre, where they were given a glimpse of the day-to-day functions of the in-house call centre and the value it provides to Sipradi, making them the best in terms of customer service.

The students were then given a tour of the one-of-a-kind training facility and infrastructure at Naikap by the Training Instructor, Mr Sanjeev Gelal. After the tour, he then organised a small quiz, which gave students the chance to win a selection of Sipradi goodies.

To finish the day, the students were given a tour of the Sipradi Workshop by Mr Sitaula and were provided with a debrief on how Sipradi puts its customers first and what measures it takes to maintain its position as the best after-sales service provider. Students then met with the rest of the staff who bid them goodbye before they left and returned to the College.